The Workbook is structured to mirror the strategic framework of the book, focusing on immediate application within your organization:
Practical Application: Contains exercises and thought-provoking questions tied directly to each chapter of the book, forcing participants to analyze their current WFM processes against the ideal "Go Beyond" standard.
Implementation Templates: Provides foundational templates and frameworks that can be immediately adopted, such as capacity planning models, communication plans for real-time changes, and team training outlines.
Strategic Roadmap Builder: Guides users step-by-step in creating a customized, time-bound roadmap for elevating their WFM function from a purely tactical team to a strategic business partner.