Workforce Strategic Planning LIVE
The Workforce Strategic Planning LIVE Class by Solid Rock Consulting is a 4-day, immersive, instructor-led virtual training program designed to transform participants from tactical thinkers to strategic leaders in Workforce Management (WFM).
Built around Solid Rock Consulting’s proprietary frameworks, this course provides an end-to-end understanding of the WFM lifecycle, emphasizing how to use WFM as a strategic engine to improve experiences, optimize resources, and drive measurable business results.
Course Highlights:
This program moves beyond basic WFM tasks to focus on strategic workforce planning across the four core pillars:
Proprietary Frameworks: Learn and apply SRC’s proven methodologies, including:
✓ CLEAR Data Framework: For building a clean, trustworthy operational data foundation.
✓ LCSR Forecasting Framework: For knowing what's coming and planning with intention.
✓ D4 Scheduling Framework: For designing smart, flexible, and disruption-ready schedules (including hybrid workforces and AI integration).
✓ ACT Intraday Framework: For managing real-time performance with precision and control.
Immersive Experience: The class features hands-on labs, case studies, and interactive simulations to turn theory into application.
Ready-to-Use Resources: Participants receive templates, models, and playbooks ready for real-world use immediately after the class.
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